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Autonix LLC (“Autonix,” “we,” “our”) collects and uses personal information only for responding to service inquiries, scheduling appointments, and delivering our services.
1. Information We Collect
We collect:
Name
Mobile phone number
Email
Service request details
Website form submissions
We may also collect basic device and usage data for security and analytics.
2. How We Use Your Information
We use your information only to:
Respond to your inquiry
Send conversational SMS messages
Schedule or confirm appointments
Provide customer support
We do not send marketing blasts or promotional advertising.
3. Sharing of Information
We do not sell or share personal data or mobile numbers with third parties for marketing or promotional purposes.
We only share data with service providers needed to operate our system, such as Twilio (SMS), Zapier (automation), and Calendly (scheduling).
4. Mobile Number Handling
We strictly protect mobile numbers. We never sell, trade, or use them for promotional purposes.
SMS messages are only sent after explicit user consent.
5. Data Protection
We use secure servers, encrypted transmission, and access controls to protect your data. Only authorized personnel and service partners may access it.
6. Compliance With Twilio Policies
We follow Twilio’s messaging rules, including:
No messaging without opt-in
No affiliate or promotional SMS
Immediate STOP opt-out compliance
No data selling or sharing
7. Opt-Out
You may opt out anytime by replying: STOP, END, CANCEL, QUIT, or UNSUBSCRIBE.
We immediately stop all messaging.
8. Contact
For privacy questions or data removal:
caleb.doggett@autonix-response.com
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